A Pioneering Nonprofit Consultant Looks for a 'Last Big Project'

When Jan Masaoka became the executive director of CompassPoint Nonprofit Services in 1993, the idea that charities could benefit from the guidance of consultants was still relatively new. Fast forward 13 years, and nonprofit groups routinely hire outside advisers.

"There was a period when I started in the field 15 years ago when people were very skeptical of consulting and technical assistance," says Ms. Masaoka. "People would say things like, 'Why would we ever need a facilitator?'

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