A Tough Talk Leads to Falling Barriers

What happened: Alvin C. Hill, Jr, , who runs diversity efforts at the Milwaukee Center for Independence, a social-services charity, chose race as a topic last year for the charity's annual mandatory diversity training session for employees. He felt a sense of necessity, he says, because the majority of clients his charity serves are minorities, yet only 30 percent of the organization's staff are people of color. And, he adds, "in terms of recruitment and retention, Milwaukee

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