Back From the Brink

In his new book, The Art of the Turnaround, Michael M. Kaiser, president of the John F. Kennedy Center for the Performing Arts, writes about his experiences helping to revive troubled arts organizations. He says the specific approaches an organization should follow differ, but that 10 basic rules should be followed in every turnaround. Following are excerpts from the book, which has just been published by Brandeis University Press.

Someone must lead.

In most