Capital One Offers Its Expertise as Well as Its Wallet to Charities

Officials at Goodwill of Greater Washington realized they needed to tackle some serious technology problems.

The charity, located in the nation's capital, had nine retail stores, two training centers, and mix-and-match computer systems that didn't allow all those locations to communicate effectively.

"We were so not-savvy and so behind the times," says Catherine Meloy, president of the organization, of the dilemma it faced in 2007.

Goodwill got help with its problems

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