March 18, 2004
Charities Must Learn to Better Manage Volunteers, Study Finds
Sixty-two percent of charities that use volunteers employ a paid staff member to manage them, according to a new study by the Urban Institute, a think tank in Washington.
However, the survey also found that those employees spend a median of only 30 percent of their time on volunteer management -- meaning that half of those surveyed spend less time on that task, and half spend more.
Along with the lack of staff time devoted to managing volunteers, a report on the study's
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