Emotional Scars, Deep Hatreds Complicate Task of Aid Charities in Kosovo

A soft-spoken and somber woman in this tiny village in western Kosovo had her life overturned by a massacre this summer that claimed the lives of 19 men -- including her husband. The woman, 36, is staying in her father-in-law's house, dependent now upon her brother-in-law to support her and her two children.

Her 5-year-old daughter is now mute. Psychologists who are treating the family under the auspices of the medical-aid charity Doctors Without Borders believe that the woman, an

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