April 17, 2003
Foundations Need Grant Recipients' Feedback
A growing number of businesses have begun to practice "corporate social accounting": measuring their results not just by looking at the bottom line, but also by figuring out what they have done to help or harm employees, the residents of the surrounding neighborhoods, and the natural environment. To assess their social performance, companies survey those affected by their activities and publish the results.
Foundations need to take a similarly broad look at their performance. Just as
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