September 19, 2010
Generation Gaps Threaten Nonprofit World’s Harmony
Organizations struggle to soothe tensions among employees from all age groups
Mark Holm, for The Chronicle
Robby Rodriguez (far left) says the multigenerational members of his SouthWest Organizing Project sometimes exhibit “a healthy tension.”
When Skip Leonard first arrived at Clarkson University to begin his job as vice president for philanthropy and alumni relations, he found that some of his staff members were living in the past.
Two of his oldest workers, he says, had an elaborate system for tackling their daily correspondence.
“They wanted to handwrite it down, have someone transcribe it—because they weren’t that good as typists—and then get it back to them so they could handwrite
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