September 17, 2009
Use Them or Lose Them: Keeping Volunteers Happy and Committed
A few months ago, at the National Conference on Volunteering and Service, a moderator asked audience members to raise their hands if they used volunteers. Nearly everyone in the room did. He then asked how many had seen an influx of volunteers recently. A substantial percentage raised their hands again. Finally a third question: How many wanted more volunteers? This time, no hands went up.
To those outside the nonprofit world, that response might seem jarring, if not shocking. To
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