September 18, 2008
Learning Katrina's Lessons
This fall's hurricanes test changes made by relief charities
By Caroline PrestonKay W. Wilkins, who leads the Southeast Louisiana Chapter of the American Red Cross, spent Hurricane Katrina and its aftermath isolated from most of her employees, learning only days after the storm hit that it had flooded New Orleans and killed the relatives of three staff members. During Hurricane Gustav, she was in near-continuous contact with her
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