July 16, 2009
'Listening' Is Key for New Jewish Federations Executive
NEW ON THE JOB
As an executive of Stride Rite, a company that makes children's shoes, Jerry Silverman would spend part of his weekends helping sometimes rowdy kids try on shoes — and gauging how moms and dads liked the store.
"I would spend two or three hours on a Sunday on the floor getting spit on, getting kicked, but really, really listening," he says. "And the value of that was
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