By Hildy Gottlieb

What does it take for an organization to focus on the people it serves, rather than worrying primarily about its own survival?

In this edition of Making Change, Hildy Gottlieb, the host, asks that question of Rich Harwood, president of the Harwood Institute for Public Innovation.

Mr. Harwood shares stories of organizations that have put the collective good ahead of their own well-being. He also describes the common traits shared by organizations that successfully focus on working toward the collective good of  their communities.

Hildy Gottlieb is the co-founder of Creating the Future and author of The Pollyanna Principles: Reinventing "Nonprofit Organizations" to Create the Future of Our World. In this podcast, Making Change, she interviews leaders to discuss how those who are working for the greater good can effect more social change. New episodes of Making Change appear on the second Thursday of every month.