March 20, 2008
Response to Offensive Phone Call Prompts Planned Parenthood to Retrain Workers
Planned Parenthood Federation of America has stepped up efforts to train staff members in how to respond to offensive phone calls, following the release last month of tapes in which charity employees appeared to encourage a caller who said he wanted to support abortions for black women because the "less black kids out there the better."
The caller, a law student and adviser to an anti-abortion student magazine at the University of California at Los Angeles, represented himself as a
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