Review of 9/11 Response Finds Charities Missed Opportunity to Lead

By Debra Blum

Organizations responding to major disasters must be willing to share information and assert leadership, according to a new report that reviews the relief efforts following the September 11 terrorist attacks with an eye toward improving services after other national crises. Among its 22 recommendations: Charities should use whatever source of power they possess (size, financial clout, political influence, moral authority, or a persuasive individual leader) to capture the attention and