December 16, 1999
Software Deal Goes Sour for United Way
United Way of America has spent $12-million on a new charitable-pledge software system that is so riddled with errors it had to be scrapped.
The charity hired Cap Gemini America, a subsidiary of a $4.4-billion information-technology company based in France, to design the software in 1997. But a review of the program, which was designed to streamline the processing of donations from millions of people who participate in local United Ways drives, uncovered 400
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