Teaching the "Culture of Work": Profiles of Four Job-Training Programs

Hard Work on Soft Skills: Creating a "Culture of Work" in Workforce Development, by Ted Houghton and Tony Proscio, presents case studies of four job-training programs run by nonprofit organizations in Boston, San Francisco, and Brooklyn, N.Y., and a community college in Watsonville, Calif. The report highlights the innovative methods those programs use to impart to students the "culture of work" -- a set of largely intangible skills such as courtesy,

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