Training Tools (and Toys) Help Nonprofit Group Retain Fund Raisers

On a February day last year, Eve M. Tai, a fund raiser at the Nature Conservancy of Washington, in Seattle, found herself coaching four blindfolded colleagues who were trying to build a house-like structure out of Tinkertoys. By describing what the finished product should look like and then guiding participants through the construction, Ms. Tai successfully led her group's assembly of the wooden sticks and wheels.

"What was really a joy for me was seeing how delighted these four were

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