Keeping Boards Active Is a Shared Responsibility, Say Governance Experts

When a charity’s board members are burned out, or not performing up to their potential, who’s responsible for making it better?

It depends on whom you ask, says Jan Masaoka, a former management consultant in San Francisco who spent many years advising nonprofit leaders. Charity officials with relatively little experience will say it’s the board chair’s job to rejuvenate an underperforming board, or they will say it’s a shared responsibility of the board