May 10, 2012, 04:26 PM ET

A Facebook Promotion Connects a Charity With a Loyal Donor

It was a television commercial that first inspired David Levis and his wife, Stacie, to donate money to ChildFund International in 1999 and become "sponsors" of a needy child–and it was a Facebook post that helped send Mr. Levis to Uganda to meet five of their sponsored children this April. Mr. Levis, whose family sponsors 13 children through the charity, was the winner of the organization's "Experience of a Lifetime" promotion, held on Facebook last year. He was selected from five finalists by public vote to win the trip to meet his sponsored children. "It was one of those things you're hopeful about, but you never think something like this is going to happen," Mr. Levis says. The promotion began as a way for the charity to connect with its fans and give them a prize tied to its mission. During the contest's nomination process, ChildFund's Facebook page grew from 11,000 to 16,200 ... Read More
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April 30, 2012, 03:14 PM ET

Speeding Up Your Nonprofit's Web Site

If your organization's Web site isn't up to speed, you could be losing donors and other supporters. But a free online tool, Google's Page Speed, can help offer a quick analysis of the code on your site to determine whether it is loading as quickly as it can and offers recommendations for changes that can add zip to a sluggish site. Those recommendations also come with a Page Speed score designed to show how much a site can improve. The score doesn't measure the actual time it takes for a site to load on a computer screen, because that is influenced by the size of a page in bytes, server hardware, and other factors. But it does help gauge whether a site is performing as well as it can. Sites that need significant improvements score below 50 out of 100. If a site is more modern, with best practices in place, it will probably score in the 80s or 90s. The top 25 charities included in ... Read More

April 26, 2012, 04:16 PM ET

A Nonprofit Uses Humor to Change the West's View of Africa

http://youtu.be/qSElmEmEjb4 Nyla Rodgers is one charity official who is fed up with the way nonprofits represent Africa. Too often she sees depictions of AIDS, warfare, famine, hopelessness, desperation, and dependence on a Western hero. That kind of concern came to the surface when she saw the "Kony 2012" campaign by the advocacy group Invisible Children. "When I saw the Kony campaign, it made me so mad," says Ms. Rodgers, founding director of Mama Hope, a San Francisco charity that works in Ghana, Kenya, Tanzania, and Uganda to start farms and build schools, health centers, and other facilities that strengthen communities. But long before that campaign, her charity started working to create new perceptions of Africa and to show that it is full of capable people with the potential to support themselves. Her nonprofit has released three videos over the past year as part of its "Stop ... Read More

April 23, 2012, 04:26 PM ET

Video: How Small and Large Nonprofits Use Social Media

As social networks grow in popularity, nonprofits of all sizes must figure out how they spend their time using them, which networks to focus on, and what skills to hire for. But big groups and small groups often have different approaches to these challenges. Large groups typically have more resources and can give more time to social media. For example, TechSoup Global, which has a staff of about 230, dedicates three full-time employees and four part-time contractors to maintaining its presence on social networks. The group soon plans to use fewer contractors while adding a new full-time employee who will handle live online events, says Susan Tenby, TechSoup's director of online community. Smaller groups can't afford such luxuries. The Collaborative for High Performance Schools, which has three full-time employees, must juggle social media with its other priorities. Still, it manages... Read More

April 19, 2012, 10:39 AM ET

3 Online Traffic Measures All Nonprofits Should Track

Nonprofits can gather expansive amounts of information about their online visitors by using free programs like Google Analytics. But how much of this information is really important—especially for groups that have limited time to track and analyze data about viewers? Joanna Miles, online campaign organizer at Food & Water Watch, an advocacy group, says nonprofit leaders should be selective about what they track. "If we're never going to use that data, I don't want to track it," she says. "Otherwise, it's just more noise in our content reports." For nonprofits that use Google Analytics, Ms. Miles recommends they use a tool called Goals, which can track how many views a particular page gets, how long someone spends on the page, and how many pages on a Web site each person visits. 1. Outbound links and inbound referrers Many groups measure the amount of time that someone stays on a ... Read More

April 19, 2012, 09:01 AM ET

Diverse Range of Nonprofits Nominated for Online Awards

Amnesty USA, Girl Scouts of the USA, and the Sesame Workshop are among the nonprofits whose sites and Internet projects were nominated for the 16th annual Webby Awards and Webby People’s Voice Awards, which recognize the best online content. Nonprofits Change.org and Kiva are up against Internet giants Facebook, Twitter, and YouTube for the People's Special Achievement for Social Change award. Other nonprofits nominated for features of their Web sites include: New York's Museum of Modern Art was nominated for its "I went to the MoMA and..." site. In online film and video, the arts nonprofit Art21 is nominated for documentary series with PBS's "Women, War & Peace" series and the Doctors Without Borders "Urban Survivors" series. Human Rights Watch's "Revolutionaries:... Read More

April 11, 2012, 09:38 AM ET

DoGooder Awards Highlight Effective Nonprofit Videos

Eight charities have won cash grants through the DoGooder Awards, an annual contest that highlights the best nonprofit videos. The winning videos, which include both advocacy and fundraising features, succinctly communicate a message while including a call to action, says Danny Alpert, a contest judge and executive producer at See3, a video consulting company that sponsors the contest, which is now in its sixth year. "Nonprofits need to challenge themselves about what makes a story worth telling," Mr. Alpert says. "Why will people care?" The contest awarded four $3,500 grants, three based on an organization's size, plus one more for overall storytelling. The Case Foundation also provided four organizations $2,500 in its "Be Fearless Video" category for producing especially provocative work. YouTube recently featured the winning videos on its homepage. See two of the winning videos be... Read More

April 10, 2012, 05:09 PM ET

Podcast: How and Why Causes Gain Momentum Online

In the past few weeks and months, social media have helped many groups unleash widespread advocacy efforts that have won the attention of millions of people and ignited large-scale public debates. Supporters of Planned Parenthood, for example, used Facebook and Twitter to inspire protests after Susan G. Komen for the Cure said it would end support to the organization. Invisible Children used a YouTube video to start a campaign to make the public aware of abuses committed by the warlord Joseph Kony, in Africa. And the killing of Trayvon Martin in Florida has fueled a massive online debate about race relations and gun laws and sparked large protests nationwide. What is it that makes these events spread online and generate support? The common thread is that the organizers found a way to help anyone relate to the cause, says Stephanie Rudat, an online activist and co-founder of... Read More

April 5, 2012, 02:58 PM ET

New Project Aims to Motivate Movie Fans to Do Good

"The Hunger Games," the new film based on the popular book by Suzanne Collins, has quickly become a blockbuster. Andrew Slack, executive director of the Harry Potter Alliance, a group of fans of another popular book and movie series, is hoping it can also inspire its fans to help change the world. Mr. Slack, who co-founded the alliance in 2005, is now working on the Imagine Better Project, an effort to help fans "turn the fictions they love into the world they can imagine." One of the first campaigns asks fans of "The Hunger Games" to carry a pledge sheet to join Oxfam International's campaign to fight hunger when they go to see the film and ask other moviegoers to sign up. The pledge sheet draws parallels between the movie's dystopian world and problems in the real world. That campaign was challenged by Lionsgate, the movie company distributing the film,...

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April 5, 2012, 02:39 PM ET

Online Fundraising Increased 19% in 2011, Says New Report

The total that charities raised online jumped 19 percent in 2011 compared with the previous year, and the number of Internet gifts they received climbed 20 percent, according to a new study that analyzes online fundraising and advocacy at 44 national charities. The 2012 eNonprofit Benchmarks Study was published by M+R Strategic Services, a fundraising consulting company, and the Nonprofit Technology Network. The share of people who responded to e-mail fundraising appeals and advocacy requests dropped in each of the last five eNonprofit Benchmarks studies. But in 2011, organizations said the percentage who made gifts increased 2 percent and the percentage who responded to advocacy alerts  jumped 28 percent. The increases can be attributed, at least in part, to organizations' being smarter about their use of e-mail, says Sarah DiJulio, a principal at M+R Strategic Services. "They're... Read More