March 8, 2012, 5:13 pm
By Rick Moyers
While speaking at a conference of Northern Ireland’s nonprofit chief executives last month, I noted that a small but growing number of people are questioning whether the current model of nonprofit governance—a volunteer board drawn from the community (however broadly defined), working in partnership with the chief executive—is so broken that it needs to be scrapped in favor of something better.
I should have known that someone in the audience would then ask a perfectly logical follow-up question: If we got rid of the current model, what would take its place?
Caught off-guard, I sputtered.
I eventually mentioned the author and consultant John Carver’s Policy Governance Model, which has been around for more than 20 years and is more a refinement and clarification of the current model than an alternative to it. Policy Governance encourages boards to focus on organizational…
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February 27, 2012, 11:03 am
By Rick Moyers
Last month’s abrupt closure of Hull House, a venerable organization that provided an array of social services to thousands of low-income Chicago residents, is a pointed reminder that many nonprofits operate with precarious finances. The organization’s collapse also provides a sobering lesson for nonprofit boards and chief executives.
Hull House was started by Nobel laureate Jane Addams in 1889 to help Chicago’s immigrants build “responsible, self-sufficient lives.” Until last month, Hull House had continued Addams’s legacy by offering foster-care services, job training, counseling, and literacy and other education programs at more than 40 sites throughout Chicago.
On January 27, its 300 employees received layoff notices and final paychecks, and Hull House shut its doors.
On the day the organization closed, a blogger for Crain’s Chicago Business asked a question she said she’d be…
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January 23, 2012, 5:01 pm
By Rick Moyers
Recently I presented the findings of Daring to Lead 2011, a national study of nonprofit executives that I co-authored, to more than 150 executive directors and board chairs.
As I prepared that presentation, I found myself wishing we had done more analysis of executives’ responses about their relationship with their board chairs and examined more closely how those responses correlated with executives’ happiness in their jobs and satisfaction with the performance of the entire board.
CompassPoint’s Marla Cornelius, one of my co-authors, came to my rescue with some additional analysis, and the correlations are striking.
Among the 3,000 executive directors surveyed, a majority (52 percent) characterized their relationship with their board chair as functional. A large minority (39 percent) described the relationship as exceptional, and just 9 percent called it dysfunctional….
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January 3, 2012, 5:34 pm
By Rick Moyers
In my most recent post, I invited readers to weigh in on who is ultimately responsible for the performance of a board: the executive director or the board members themselves.
A majority of those who commented (11 of 19, or about 58 percent) said the executive was ultimately responsible for board performance. But it was hardly a ringing endorsement (even though I agree).
As I re-read the comments, two things stood out.
First, this is a complicated issue. Many comments acknowledged the murkiness and complexity of the question—so much so that in some comments, it was hard to tell which viewpoint the comment supported.
One reader wrote that the executive director had the responsibility for sustaining board performance but that the board must first step up and accept its responsibility to perform. Another noted that boards depend on executive directors to “guide them to…
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October 6, 2011, 9:19 am
By Rick Moyers
Ask people in the nonprofit world who is to blame for poor board performance, and you won’t get agreement. Some people say it’s the board’s fault. Others say it’s the CEO’s.
Rarely do these conflicting ideas get argued in public. But at the annual meeting of BoardSource, I had the opportunity to debate the point in front of an audience. Two-person teams argued opposing points of view on that and other controversial topics. At the conclusion of our comments, the audience voted.
I was teamed with the author and nonprofit management expert Jan Masoaka. We attempted to convince our audience that the executive director is ultimately accountable and responsible for board performance.
Our opponents, Karen Beavor of the Georgia Center for Nonprofits and Dave Sternberg, a fund-raising consultant from Indianapolis, made several compelling points.
Jan and I conceded that boards are…
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September 21, 2011, 12:24 pm
By Rick Moyers
In two recent posts, I asked if foundations should be doing more to strengthen boards and whether we expect too much from boards. More than 50 readers provided thoughtful comments, with a range of perspectives, that are well worth reading.
Much to my surprise, most readers who commented thought foundations should indeed do more to strengthen boards. A third suggested more grants to support board development. A handful requested more foundation-sponsored training for boards, and one practical soul suggested that foundation staff members roll up their sleeves and help grantees find board members.
Your comments helped overcome my initial skepticism about whether boards need more intervention from foundations. Most of you think boards need the help. And the comments from my colleagues at other foundations indicate that a growing number of grant makers agree—and are tackling the…
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August 23, 2011, 9:14 am
By Rick Moyers
The more effort nonprofit leaders put into supporting their boards, the happier they are with the board’s performance—but few leaders spend enough hours working with trustees to make a difference.
That insight comes from a report called The Board Paradox, by CompassPoint and the Meyer Foundation, where I work. It’s the last in a series of three briefs that report on a national study of more than 3,000 nonprofit executive directors.
The briefs present survey results that were not included in the recent Daring to Lead 2011 report, which was released last month. (I am a co-author of the main report and the sole author of the brief on executives and boards.)
The online survey for Daring to Lead asked executives a series of questions about their boards. We asked about their relationships with their board chairs, how much time they spent working with and supporting their boards, …
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June 30, 2011, 9:37 am
By Rick Moyers
Nonprofit board members did not get very high marks from their executive directors in the recently released “Daring to Lead 2011” report.
The report, produced by the Meyer Foundation and CompassPoint, is based on a national survey of more than 3,000 executive directors of small to midsize nonprofit organizations. (I’m a vice president at Meyer and a co-author of the report.)
Although “Daring to Lead 2011″ was intended as a study of executive directors, it is often difficult to separate the issues that affect executive directors from those that affect boards. And it’s a reminder that executives and boards have a complicated and symbiotic relationship.
In general, the report is critical of boards, citing relatively low levels of executive-director satisfaction with board performance, modest levels of board-member engagement (at least as reported by executive directors) in almost…
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June 20, 2011, 10:09 pm
By Rick Moyers
When I started this blog last fall, an old friend who had been out of touch for a few years e-mailed me to share his thoughts about what needs to change before we will see widespread improvement in the effectiveness of nonprofit boards.
My friend is a very savvy retired chief executive with decades of experience working with boards, so I respect his opinion, which is that boards are never going to improve significantly unless, in his words, “foundations demand it.”
I’m skeptical.
Foundations are a smaller player in the nonprofit world than most people realize (and than those of us who work at foundations are sometimes willing to admit). Grants from foundations represent only a small fraction—just 13 percent in 2009—of total charitable giving to nonprofits. That may sound substantial, but private contributions are also only a fraction of all nonprofit income.
For many…
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May 6, 2011, 10:17 am
By Rick Moyers
This is the final in a series of four posts on the subject of nonprofit operating reserves. Earlier posts flagged reserves as a topic that deserves more attention, explained what reserves are and why they matter, and discussed how organizations build reserves.
This post addresses two additional roadblocks to building adequate reserves: the perception among executive directors and board members that nonprofit organizations cannot operate at a surplus (or “profit”) simply because they are nonprofits and the impression that accumulating reserves will make the organization appear less deserving of funding.
In essence, the two ideas amount to the same thing: the perception that there’s a penalty—either legal or psychological—for building operating reserves. Which is not true.
Or at least it’s not for the overwhelming majority of organizations. The U.S. Better Business Bureau’s…
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