Locks of Love, a charity that uses donated hair to make wigs for children suffering from medical hair loss, has defended itself on Trent Stamp’s blog against what it considers an “inaccurate and inappropriate” New York Times article.

After Mr. Stamp, president of the watchdog group Charity Navigtor, mentioned the article—which states that up to 80 percent of the hair donated to Locks of Love is unusable for its wigs—he received a letter from Madonna Coffman, president of the charity’s board.

She accused the Times of using an inflated number and said that editors had insisted the reporter find negative information about the group.

“The only hair that is ever ‘thrown out’ is hair that has been swept off the floor or has become moldy from being packaged wet over a long period, prior to receipt,” she wrote.

“We now have a classic case of ‘he said/she said,’” Mr. Stamp writes, “only the ‘he’ is one of America’s most-respected newspapers and the ‘she’ is one of America’s most-respected charities. And one of them, to be frank, is a liar.”

Commenters on the blog are divided about whether to blame the Times. One mentioned the newspaper’s previous “information scandals,” including the fabricated stories of reporter Jayson Blair. But another said neither party were lying. “The NYT just put a bit of a negative spin on the facts, and Locks of Love is upset,” he wrote.

Have you ever read, or been the subject of, a newspaper article about a charity that you thought was unfair? Share your thoughts by clicking on the comment link below this post