Monthly Archives: July 2012


Why Today’s Challenges Require Nonprofits to Be Nimble

Book cover of Resilience, by Andrew Zolli and Ann Marie Healy

To tackle problems in a rapidly changing world, nonprofits need to adopt a new mind-set, one that emphasizes improvisation, ad hoc networks, and adaptation, says Andrew Zolli, executive director of PopTech, a New York charity focused on innovation, and co-author of a new book, Resilience: Why Things Bounce Back.

Because the world has entered a period of “extraordinary volatility” and the problems society faces are increasingly complex, he argues, figuring out why some individuals, organizat…


Harnessing the Internet to Provide Low-Cost Higher Education

A University of the People student from Haiti (Photo courtesy of University of the People)

University of the People has an ambitious goal: to use the Internet to provide an extremely low-cost college education to students around the world. And the nonprofit’s big idea is starting to gain traction with grant makers.

The Bill & Melinda Gates Foundation has awarded $500,000 to support the university’s effort to gain accreditation. The grant comes on the heels of recent awards by the William and Flo…


Evaluating Programs? Ask Clients What They Think

Nonprofits need to get a lot better at asking clients what they think — and acting on the information they receive, says Peter York, director of research for TCC Group, a management-consulting company that advises charities.

Information from beneficiaries can help organizations improve their programs and spark new ideas for fighting tough problems. For real-world examples of charities using client feedback to strengthen their programs, read an opinion piece from The Chronicle’s current issue.