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HELP FOR REGISTERED USERS
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FREQUENTLY ASKED QUESTIONS
Q. My user name is remembered because I checked the "remember me" box.
Why isn't my password remembered?
A. For security and privacy concerns, the "remember me" check box only autofills your username. It still requires you to fill in your password. If you use Firefox or Safari web browsers, you may want to consider using your browser's password manager to store your username and password. For additional information on these features visit your browsers web page (http://www.apple.com/support/safari/ or http://support.mozilla.com/kb/Firefox+Support+Home+Page).
A. For security and privacy concerns, the "remember me" check box only autofills your username. It still requires you to fill in your password. If you use Firefox or Safari web browsers, you may want to consider using your browser's password manager to store your username and password. For additional information on these features visit your browsers web page (http://www.apple.com/support/safari/ or http://support.mozilla.com/kb/Firefox+Support+Home+Page).
Q. Why do I keep needing to log in?
A. Our site allows each account holder to remain logged in on one computer for up to 12 hours, or until:
A. Our site allows each account holder to remain logged in on one computer for up to 12 hours, or until:
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- you quit or close your Web browsing software
- your username and password are used on a different computer
Q. Can I share my account with others?
A. The sharing of an account is not permitted and our site will log out multiple users of the same account.
A. The sharing of an account is not permitted and our site will log out multiple users of the same account.
Q. I use Internet Explorer and my password had been recalled for me,
but that's no longer the case. What happened?
A. Necessary changes to our URL structure of our web page makes it difficult for Internet Explorer to use its password manager. You may want to consider using the 'remember me' check box to store your username, or try another browser like Firefox or Safari.
A. Necessary changes to our URL structure of our web page makes it difficult for Internet Explorer to use its password manager. You may want to consider using the 'remember me' check box to store your username, or try another browser like Firefox or Safari.
CONTACTING THE CHRONICLE
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- a letter to the editor or opinion article?
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