The Chronicle of Philanthropy

Learning the Lessons of September 11: Charities Reassess How They Handled Aid

By Elizabeth Greene and Brad Wolverton

After their mother was killed when American Airlines Flight 11 crashed into the World Trade Center, Carie and Danielle Lemack started Families of September 11, a nonprofit group in Washington that provides emotional support and advocacy for victims' families.

A year later, as the Lemacks make plans to...

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