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Nonprofit Groups Search for Better Ways to Manage Disaster Volunteers
By Ian Wilhelm
On September 11, Lisa C. Orloff quit her job as a consultant and clothing designer in Manhattan to volunteer for World Trade Center relief efforts. But at first she could find nothing to do.
Ms. Orloff tried to give blood at St. Vincent's Manhattan Hospital, but was turned away. She tried to volunteer at Chelsea Piers, a sports and entertainment...